Quickcomm, a global provider of telecommunications expense management software and services, is toasting a new deal today with Lion Nathan, an Australian premium alcoholic beverages company.
Quickcomm will implement the software solution to help manage the organization's entire telecom inventory and gain more visibility into its telecom expenditures thereby reducing its costs, according to Jim Duffy, IT services director at Lion Nathan.
"We are proud that Lion Nathan has grown with such great success, but along with success comes the need to take more responsibility in managing the expenses from our expansion," said Duffy.
A winemaker, marketer and distributor of alcoholic beverages in the international markets, Lion Nathan's expanding operations have resulted in a telecommunications spending of over $6 million a year across Australia and New Zealand, creating a need for a telecom management system than ever before.
"Quickcomm's cutting edge software will help us to make that transition in the most painless of processes,” said Duffy.
Quickcomm's software solution will allow Lion Nathan the level of insight and visibility they need to ensure that they receive the greatest dividends from their communications investments.
Predominantly paper-based and heavily reliant on manual processes to manage their Telecoms billing and invoices, Lion Nathan selected Quickcomm to reduce its telecom spending. By working with its Australian and New Zealand carriers to manage expenses electronically, Quickcomm will be able to help Lion Nathan streamline the billing process and ultimately boost productivity for the company, according to Mark Evans, CEO of Quickcomm.
"Lion Nathan desires to have greater control over their carriers across the Australian region," said Mark Evans, CEO of Quickcomm. "Quickcomm recognizes the requirements of organizations such as Lion Nathan, and creates a custom-made solution to maximize expense management. When dealing with multiple service sectors, and a variety of telecom needs, a TEM solution is a necessary step to achieve greater visibility into where unnecessary expenditures are taking place."
Quickcomm's first task will be to provide Lion Nathan with its TEM software as an in-house enterprise application that reconciles telecom invoices with inventory and carriers. The solution analyzes each line item, from mobile and cellular voice services to tie lines, paging services, data and PBX
. Quickcomm will then identify discrepancies and redundant or surplus services.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Tim Gray’s columnist page.
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